ML-driven agentic platform: How JK Cement is building the future of dealership engagement
JK Cement, one of India’s leading cement manufacturers, is gearing up to join hands with machine learning. With its strong nationwide dealership network, the company is embarking on a bold digital journey to modernise and transform its sales operations.
The cement industry operates on high-volume transactions and complex dealer networks. For JK Cement, dealer engagement is the backbone of growth. However, The sales process was hindered by the following reasons: 1. Validating dealer data via multiple processes and resources 2. Manual profiling before dealer visits, and 3. Limited visibility into financial and operational risks. These challenges translated into lost revenue opportunities, slower decision-making, and reduced customer satisfaction.
Building a Machine Learning-Driven Agentic platform leveraging ML, Explainable AI, and Agentic AI to transform JK Cement’s sales operations. This platform will shift sales from reactive to proactive, insight-led engagement, driving efficiency and growth.
Established a scalable intelligence layer by unifying Salesforce and SAP data in BigQuery, enabling real‑time machine learning without silos or complex pipelines. The team built three core models: Dealer Risk Prediction, Financial Risk Assessment, and Visit Recommendation. It helps sales teams identify risk, spot cross‑sell opportunities, and prioritise visits with clear, actionable guidance. With Explainable AI embedded throughout, every prediction comes with transparent reasoning and bias checks, ensuring trust, adoption, and more informed decision‑making across the dealer network.
We built a reasoning‑driven Conversational AI assistant using Vertex AI to make complex enterprise insights instantly accessible. Moving beyond basic chatbots, it acts as an analytical partner, pulling data from systems like Salesforce and SAP to deliver real‑time performance insights and proactive recommendations. Vertex AI enables this scale and intelligence by providing a unified, governed platform for building, deploying, and integrating advanced conversational models.
The Dealer intelligence platform was built around one principle: make AI invisible yet impactful. Intelligence is embedded directly into workflows so insights surface naturally, not as an extra task. With secure Google ID authentication, a minimal, low‑clutter interface, and contextual recommendations that appear exactly where decisions happen, the experience stays effortless and intuitive. Flexible Map and Table views further adapt to user preferences, ensuring both control and personalisation.
Established a scalable intelligence layer by unifying Salesforce and SAP data in BigQuery, enabling real‑time machine learning without silos or complex pipelines. The team built three core models: Dealer Risk Prediction, Financial Risk Assessment, and Visit Recommendation. It helps sales teams identify risk, spot cross‑sell opportunities, and prioritise visits with clear, actionable guidance. With Explainable AI embedded throughout, every prediction comes with transparent reasoning and bias checks, ensuring trust, adoption, and more informed decision‑making across the dealer network.
We built a reasoning‑driven Conversational AI assistant using Vertex AI to make complex enterprise insights instantly accessible. Moving beyond basic chatbots, it acts as an analytical partner, pulling data from systems like Salesforce and SAP to deliver real‑time performance insights and proactive recommendations. Vertex AI enables this scale and intelligence by providing a unified, governed platform for building, deploying, and integrating advanced conversational models.
The Dealer intelligence platform was built around one principle: make AI invisible yet impactful. Intelligence is embedded directly into workflows so insights surface naturally, not as an extra task. With secure Google ID authentication, a minimal, low‑clutter interface, and contextual recommendations that appear exactly where decisions happen, the experience stays effortless and intuitive. Flexible Map and Table views further adapt to user preferences, ensuring both control and personalisation.
Hire us to get the best work of your life. Our award winning team will take care of your product as we care about our reputation.
Get started